Returns And Refunds
Ordered the wrong item? Or not happy with the product? Simply contact us within 14 days from the day after delivery to return your order.
Email us at gadgetcirlcle@mail.com
We'll get back to you within 48 hours to authorise the return.
You can then send the product back to us via a secure courier. You’ll need to arrange and pay for the courier, you should also make sure the product is insured with the courier and securely packaged for the journey.
Once we've received the product back we’ll check it over and then contact you with the next steps.
If the item has been used or installed we will only make a partial refund to cover the diminished value of the product.
Some items bought online or by mail order cannot be returned because you change your mind. These include: Digital downloads, CDs, DVDs or software if the seal is broken on the wrapping, tailor-made or personalised goods, headphones.
Our Easy Returns policy is for consumers only, if you are one of our business customers, please check our Commercial Terms and Conditions.
You can then send the product back to us via a secure courier. You’ll need to arrange and pay for the courier, you should also make sure the product is insured with the courier and securely packaged for the journey.
Once we've received the product back we’ll check it over and then contact you with the next steps.
If the item has been used or installed we will only make a partial refund to cover the diminished value of the product.
Some items bought online or by mail order cannot be returned because you change your mind. These include: Digital downloads, CDs, DVDs or software if the seal is broken on the wrapping, tailor-made or personalised goods, headphones.
Our Easy Returns policy is for consumers only, if you are one of our business customers, please check our Commercial Terms and Conditions.
Where is my refund?
When your card makes a payment, your money is reserved in real-time. Your bank displays this as a 'pending' or 'pre authorised' payment and assigns it for specific goods. Next, there's a 'post authorised' check, and your money lands in our account. Altogether, this process can take up to three working days. When we do a refund, it's the same process in reverse. We'll tell your bank that we'd like to send a refund; there'll be a pre and post-authorisation check, and your refund is issued within three working days.
